Pricing
Per seat, per month, and that is the whole of it.
Every plan includes the full API, unlimited saved replies and unlimited internal notes. What changes between them is how much history we keep and how quickly we answer you when something breaks.
Three plans
| Plan | Price | History kept | Attachment limit | Support response |
|---|---|---|---|---|
| Starter | $9 | 12 months | 25 MB | 2 business days |
| Team | $19 | 5 years | 100 MB | 1 business day |
| Archive | $34 | Forever | 1 GB | 4 hours |
Adding a seat mid-month is charged pro rata. Removing one credits the remainder against your next invoice, which we would rather do automatically than make you write in about.
Questions that come up before people buy
Is there a discount for paying annually?
Yes — two months free, so an annual invoice is ten months' worth. You can switch to annual billing at any point and we credit whatever you have already paid for the current month.
What counts as a seat?
Anyone who can open the inbox and send a reply. People who only receive forwarded notifications do not count and do not need an account. If you are unsure, the questions page works through a few real team shapes.
What happens to my data if I leave?
You can export every conversation as JSON or as a single PDF archive, at any time, on every plan including the free trial. We keep your data for 30 days after cancellation and then delete it, and we will tell you by email before we do.
Start on any plan
The first 14 days are free on all three and you are not asked for a card until the trial ends.